August 31, 2009
While many “loyalty” programs for the channel track the financial relationship between the distributor/dealer/VAR – real loyalty is built by tracking other things in addition to the exchange of money. Which incentives to use when and other use information.
In partnership with I2I Incentive Intelligence, I contributed an article for Loyalty Management magazine (published by Loyalty360) [...]
Read the full article →
August 22, 2009
We all know the BCG matrix with Cash Cow, Dogs, Stars, and Problem Children but how does that play out in reality? How should vendors cater their partner programs to each of these product groups?
Cash Cows are product lines that have high market share in a slow growth industry, they basically sell themselves, think Microsoft [...]
Read the full article →